Learner Intelligence
Questions marked with an * are required Exit Survey
 
 
Dear colleague,

At Health Education England, we are taking part in a global study to understand how staff working in health and care are learning and what they need to do their job.

With technology developing so fast, it's important that we continue to make learning accessible to everyone in health and care, when you need it and in a way that works for you.

Confidentiality - your views are being gathered confidentially on our behalf by research company Towards Maturity. You don't have to provide your contact details unless you'd like to be contacted directly about your comments. The questions should take around 15 minutes to complete. When you're finished, you'll be taken to a page where you can ask questions or leave further feedback.

Ready? Let's get started!
 
 
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* I have read and accept the Privacy Policy
 
 
We would like to find out a little about you and your job before we start.
 
 
 
Which region do you work in?
 
 
 
Which of these areas of health and care do you work in?
 
 
 
What is your level of responsibility?
 
 
 
How would you describe the organisation you work for?
 
 

3. About your work...
Yes No
Do you manage any people?
Do you regularly work remotely? (e.g. from home)
 
 
 
How many employees do you manage?
Please enter the number here    
 
 
 
Tell us more about how you like to learn the things you need to know...
 
 
 
4. Which of the following topics are you most interested in learning about?

 
Client relationship / service
 
Leadership and management
 
General IT and web user skills
 
Team working / working with others
 
Communication / interpersonal skills
 
Mandatory courses (compliance, health and safety)
 
Sales and marketing
 
Continuing Professional Development
 
IT professional skills
 
Problem solving
 
Project management
 
Internal systems and processes
 
Company specific training
 
Technical/profession-specific skills
 
Professional qualifications
 
Induction
 
Basic skills (e.g. literacy, numeracy)
 
Foreign languages
 
Consulting skills
 
Data analytics
 
Career development
 
Other

 
 

5. When learning what you need to do your job, how useful do you find the following?

Online resources
Essential Very useful Somewhat useful Not very useful Haven't tried it yet
Internal NHS documents
Job aids / checklists
Online performance support tools
External blogs and news feeds
Video clips/podcasts
Games and simulations
Google or other search engines
e-Books/articles (e.g. on Kindle)
 

People as resources
Essential Very useful Somewhat useful Not very useful Haven't tried it yet
Internal networks and communities / peers
Support from my mentor/coach
Professional networks and communities outside of the company
Working in collaboration with other team members
Support from my people manager
 

External resources
Essential Very useful Somewhat useful Not very useful Haven't tried it yet
Classroom courses
Live online learning (e.g. virtual classroom, webinar)
Formal education courses (e.g. University-based)
Self-paced e-learning courses (e.g. e-Learning for Healthcare)
Taking part in publicly available online courses (e.g. edX, LinkedIn Learning, FutureLearn)
 
 
Essential Very useful Somewhat useful Not very useful Haven't tried it yet
Being able to access any of the above from my mobile device
 
 

6. What technology do you use to access resources to help you do your job? 
Often Sometimes Never I don't have one
My work computer
My work mobile phone
My work tablet device
My personal computer
My personal mobile phone
My personal tablet device
 
 
 
Do you use your OWN personal smartphone or tablet device to access knowledge and information that will help you do your job better? 
 
 
Yes I do
 
No, because I don’t know what resources are available to me
 
No, because I prefer to keep my work and personal life separate
 
No, because I don’t want to pay any extra fees or use my monthly data allowance for work
 
No, but I would be happy to do so if the right information was available through my mobile device
 
No, because my company does not permit me to use my own device for work
 
 
 
7. When do you access work-related resources to help you do your job better? (Choose all that apply)

 
On the way to/from work
 
When travelling for work
 
At my desk
 
During breaks/lunch
 
Evenings and weekends
 
At the point when I need them the most
 
Whenever I’m alerted to updated information
 
I don't have access to work-related learning resources

 
 
 
8. Do you use any of the following types of Apps for work? (Choose all that apply)
 
 
Business news and information
 
Pod- or videocasts
 
Productivity tools (e.g. time management, organisers)
 
Education and training
 
General news and information
 
Social networking
 
Books or magazines
 
I don’t download apps onto my business device
 
I don’t download apps onto my personal device

 
 
What apps or other forms of mobile content do you find useful to help you to improve your skills and knowledge in your line of work?
   
 
 
 
9. Are you using technology to share your knowledge? (e.g. contributing to webinars, discussion rooms, blogs, Social Media etc.)

 
Yes, I do this regularly
 
Yes, but I need help to get started
 
Maybe if I had the opportunity
 
No, I would feel uncomfortable
 
No, I don’t have time
 
Other
 
 
Can you share a bit about how you do this?
   
 
 

10. How do you use social media with regards to courses or training/learning?
Often Sometimes Occasionally Never
I use social media to find out what others think about a course
I use social media to tell others what I think about a course
I use social media to collaborate and ask questions with my peers about courses
I value the recommendations for courses from others that I see on social networks
I share my knowledge and ideas on social media to help others
 
 

11. Which of these social networking websites do you use (if any) for work or own learning? (Select all that apply)
For work-related learning For my own learning
YouTube
Facebook
Twitter
LinkedIn
e-Learning for Healthcare
Workplace
Instagram
Snapchat
Pinterest
WhatsApp
Project tools (e.g. Slack, Trello, Basecamp)
ESR Learning Management System (NHS Learning Platform)
I do not use social networking sites for this purpose
 
 
Please note which other social networking sites you use (if applicable)
   
 
 
 
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